Pay your bill

IMPORTANT: Please make payment via My Account if your service has been suspended due to overdue balance. 

Step 1: Enter the amount you want to pay.

Step 2: Click “Pay Now”.

Step 3: Enter your Account Number..

Step 4: Choose to payment method.

Category:

Description

IMPORTANT: Please make payment via My Account if your service has been suspended due to overdue balance. 

 

Payment surcharges

  • Credit/Debit Card (Visa/MasterCard/AMEX): 1.75% + $0.30 per transaction
  • Alipay and WeChat Pay: 1.1% per transaction
  • BPAY: $0.99 (per transaction)
  • Direct Deposit: $0.99 (per transaction)

Other payment methods

  • BPAY: please follow the payment instruction printed on your monthly bill.
  • Direct Deposit: please follow the payment instruction printed on your monthly bill.

Please note

All payments made by BPay, Credit Card or Direct Debit will appear as Telecommunications Payment Services on your bank statement.

Late payment fee

If your payment is not received on or before the due date (generally 15th of each month), a late payment fee of $5.00 (ex GST) will be charged.