How to suspend my service?
System Admin
Last Update één jaar geleden
Can I Suspend My Service?
If you’d like to pause or suspend your plan, we’ll put you onto a $11 Mobile Holding Plan. There’s no limitation of how long you can stay on this plan for.
How To Suspend My Service?
You can request for service suspension by calling 1300 251 877 or chat to us here.
Can I Suspend My Service If My Account Is Overdue?
No, you’ll need to make sure there’s no owing on your account before request for service suspension.
How Can I Resume My Service?
Simply call us on 1300 251 877 or via online chat here.
How’s My Monthly Bill Calculated If I Suspend The Service In The Middle Of The Billing Cycle?
Your billing cycle date remains the same (renew on 28th of every month). You can request to suspend your service on any date, and you will still need to pay the same monthly access fee for the current billing cycle, $11 Mobile Holding fee will start from the following cycle.
For example, you’re on $49 SIM Only plan and request to suspend the service on 20th of the month, you’ll still need to pay $49.00 for the current billing cycle ends on the 27th.
Can I Join AMC And Suspend My Service From Day One?
Yes, we can assist you for the same. You can place the order here and use promo code ‘SUSPEND‘ so we can get your order processed.
Please chat to us here if you have any question before placing order or have any issues.