What are porting/number transfer hours?
These are the times that mobile service providers are obliged to process mobile ports, they affect all mobile providers industry wide.
Porting days are Monday to Friday 8am to 8pm (AEST) and 10am to 6pm Saturdays (AEST).
Sundays and most national public holidays are not porting days which means that a mobile service provider is not obliged to process a port request, however, some ports may still be processed outside of the normal porting hours.
We cannot guarantee when your port will, or will not, take place. It is quite possible that a mobile port that is submitted outside of these hours could still be processed so you should only submit an order to port your number to Aussie Mobile Connect when you are ready for your service to move over.